Sprinklr Off Campus Hiring | Technical Support

🚀 Sprinklr Off Campus Recruitment Drive : Sprinklr Off Campus hiring fresher for Technical Support Role for Bachelor’s / Master’s Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.

🚀Job Title : Technical Support
⏳Job Type : Full Time
📍Work Location : Bangalore/Gurgaon
💼 Experience : Fresher

⭐ Introduction :

Jobsphere is “Job searching can be overwhelming. Jobsphere simplifies the process. We provide clarity on hidden job markets, effective networking strategies, and confident salary negotiation. Let us guide you towards a career that aligns with your passions and goals.

🔹About Sprinklr :

✅ Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

⚡Job Description :

✅ We are seeking a role is respond to customer inquiries/ reported bugs received via tickets to ensure their continued access & usage of the Sprinklr platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised issues, bugs, concerns etc.

📌 Role and Responsibility :

💡 Identify platform gaps/issues, while investigating and analyzing customer-reported issues to identify the root cause and provide effective solutions.

🔍 This may involve debugging software, examining logs, or replicating problems in a controlled environment.

⏰ Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.

👥 Assume responsibility for developing detailed knowledge about specific products & to stay up to date with the latest releases, new features etc.

🎯 Analyse support processes, identifying areas for improvement, and implementing solutions to enhance the overall customer experience and optimize support operations.

💻Education and Skills:

💡 0-5 years of experience in enterprise software debugging, engineering & support operations processes. Min 1+ years of experience in CCaaS solution/Contact Center Software Experience like Genesys, Avaya etc. Knowledge about CCaaS, CPaaS, Voice/ telephony infrastructure etc is a big add-on

🔍 Strong technical background with advanced computer skills/ Strong analytical and problem-solving skills

⏰ Excellent written and verbal communication skills

👥 Ability to work independently and as a member of a team

🎯 Passion for solving customer concerns and commitment to client delight

👉 How To Apply Sprinklr Drive ??

All interested and eligible candidates can apply before expired in the following link.

🔗Apply Link : Click Here

📢 Official join In WhatsApp Group: Click Link

📢 Official join In Telegram Group: Click Link