🚀 NTT DATA Off Campus Recruitment Drive : NTT DATA Off Campus hiring fresher for Graduate Trainee Role for Bachelor’s / Master’s Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
🚀Job Title : Graduate Trainee
⏳Job Type : Full Time
📍Work Location : Bangalore
💼 Experience : Fresher
⭐ Introduction :
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🔹About NTT DATA :
✅ NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
⚡Job Description :
✅ We are seeking a role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests. The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of the role.
📌 Role and Responsibility :
💡 Receives, logs, validates and diagnoses client requests, on the full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms, and processes.
🔍 Uses Managed Services product and process knowledge along with discretion to respond to tickets.
⏰ Provides client with a first call resolution, where possible, leveraging standard operating procedures or work instructions.
👥 Flags the need for such content, when relevant articles are not available
🎯 Provides timely updates to clients, when requested, on any pending requests or tickets.
💻Education and Skills:
💡 Advanced general qualification in Technology (Technical Diploma) or equivalent qualification.
🔍 Ambitious self-starter who is passionate about IT.
⏰ Solid expertise at using sound judgment to escalate an issue to a higher level.
👥 Methodical in approach to ticket resolution.
🎯 Demonstrates an ability to interact with a variety of stakeholders.
👉 How To Apply NTT DATA Drive ??
All interested and eligible candidates can apply before expired in the following link.
🔗Apply Link : Click Here
📢 Official join In WhatsApp Group: Click Link
📢 Official join In Telegram Group: Click Link
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