EXL Hiring Fresher | Process Executive | Bangalore

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EXL Off Campus Drive : EXL Off Campus hiring fresher for Executives Role for B.com / BBA / MBA Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.

Job Title : Executives
Job Type : Full Time
Location : Bangalore
Experience : Fresher – 1 Year 

EXL Hiring
About EXL :

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

Job Description :

This role is a customer facing position responsible for handling inbound customer billing inquiries and is the first line of contact for customers.  The individual will interact with various departments to support the customer and activities will include cancellation of subscription products, processing credit memos or contract adjustments

Role and Responsibilities :
  • Address customer inquiries, credit requests, account reviews, and other inbound billing related inquiries from external customers, and then documenting related discussions and research within Salesforce
  • Research and verify customer issues with Product, Operations, and Implementation teams to determine root cause and warranted remediation 
  • Clearly and concisely present information in verbal or written form to both internal and external customers
  • Process all customer cancellations within relevant billing and production systems according to contract terms
  • Vet all buy sell communications and initiate related cancellations and contract changes or customer updates

Education and Skills :

  • B.com / BBA / MBA
  • 0-1 years of AR experience.
  • Prior experience in ERP would be added advantage.
  • Good working knowledge of Excel based reporting.
How To Apply EXL Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

Official join In WhatsApp Group: Click Link

Official join In Telegram Group: Click Link