Hexaware Drive: Hexaware Hiring Fresher For Support Analyst for Bachelor’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
Job Title : Support Analyst
Job Type : Full Time
Location : Across India
Experience : Fresher – 1 years
About Hexaware:
Hexaware Technologies Limited along with its group companies (hereinafter referred to as ‘the Group’ or ‘Hexaware’) is engaged in providing information technology (IT), business process outsourcing (BPO) and consulting services.
Job Description :
Hexaware is currently hiring for the role of Support Analyst. If you are a dynamic individual looking to start your career in a leading global IT services company, this is the opportunity for you. As a Support Analyst, you will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of systems and services for clients across various industries.
Role and Responsibility :
- Strong written and verbal communication skills to interact with clients and team members.
- Exposure to IT applications and a strong desire to learn and adapt.
- Develop a sound understanding of the supported application estate and its functionalities.
- Resolve Support Tickets within defined time frames, ensuring timely issue resolution.
- Incident Management: Effectively manage and resolve incidents related to applications and systems.
- Service Request Fulfillment: Handle and fulfill service requests as per standard operating procedures.
- Monitor Application Performance & Batch Jobs: Regularly monitor the performance of applications and job executions to ensure smooth operation.
- Keep all documentation current and prepare Standard Operating Procedures (SOPs) for routine tasks.
- Collaborate with internal and external teams to ensure end-to-end resolution of application issues and incidents.
Education and Skills :
- 0 – 1 year of domain experience
- Insurance domain experience (good-to-have)
How To Apply Hexaware Drive ??
All interested and eligible candidates can apply before expire in the following link.
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