Finastra Drive : Finastra hiring fresher for Technical Client Support for B.E / B.Tech / M.E / M.Tech degree graduates and 2024 batch graduates are eligible. The detailed company eligibility and application details are given below.
Job Title: Technical Client Support
Job Type: Full Time
Work Location: Bangalore
Experience : Fresher
About Finastra :
At Finastra our purpose is to unlock the power of finance for everyone. We build and deliver innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTech’s working with over 9,000 customers, including 90 of the top 100 banks globally. Our scale and reach allow us to build long-lasting relationships that put our customers and their customers first.
Job Description :
Finastra Hiring Fresher For Technical Client Support in Bangalore.
Role and Responsibility:
- Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs
- Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments
- Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams
- Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client’s satisfaction and product quality
- Participate in client (phone) meetings, WebEx sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported
Education and Skills :
- B.E/B.TECH (or equivalent)
- Very good knowledge of C/C++, including debugging skills and some experience with debugging tools on different operating systems (Visual Studio, Sun/ Solaris Studio, Eclipse)SQL/ Java
- Basic expertise with Solaris and Linux Operating systems (medium- advanced expertise on Windows)
- Knowledge on CORBA (the Orbix implementation), JMS (ActiveMQ implementation) and Tomcat are a plus
How To Apply Finastra Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
Official join In WhatsApp Group: Click Link
Official join In Telegram Group: Click Link