Citi Drive : Citi hiring fresher for Officer Role for Bachelor’s / Master’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
Job Title: Officer
Job Type: Full Time
Work Location: Pune
Experience: Fresher – 3 Years
About Citi :
Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world’s toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
Job Description:
This is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations – Core Team.
Role and Responsibilities:
- Utilizes Chat platform to respond to service inquiries from customers and provide a comprehensive resolution to the complaints/queries
- Follow-up on all customer requests via chat and email
- Maintains detailed knowledge of product and service offerings to customers
- Analyzes risk areas and identify solutions to meet customer’s needs
- Ensuring Information security for sensitive data
Education and Skills :
- Graduate in any stream, masters degree is not a mandate
- Overall 0 – 3 years of relevant experience
- Sound presentation and analytical skills
- Strong problem solving skills and detail-oriented
- Must possess excellent PC and keyboarding skills (30 WPM – typing speed; 90% accuracy)
How To Apply Citi Drive ??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here
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