Allstate Drive :Allstate hiring fresher for Associate Operations Role for Bachelor’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
Job Title : Associate Operations
Job Type : Full Time
Location : Pune
Experience : Fresher – 2 Years
About Allstate :
Established in 2012, Allstate India is the strategic business services arm of The Allstate Corporation, with offices in Bengaluru and Pune.We offer expertise in a wide variety of business areas including technology and innovation, policy administration, global operations and integration, and more. But what sets us apart is our deep dive approach to innovation, which helps us develop advanced solutions that meet the ever-changing needs of the insurance industry. Our talented workforce leverages cutting-edge technology and analytics to deliver unparalleled insights and business solutions.
Job Description :
This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions.
Role and Responsibility :
- Inputs and tracks into the appropriate databases.
- Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool.
- Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted
- Working knowledge of insurance policies and related processes and procedures.
- Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable).
Education and skills:
- High School Diploma or GED (Preferred)
- 0-2 years experience (Preferred)
How To Apply Allstate Drive??
All interested and eligible candidates can apply before expire in the following link.
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